Fresh Frontier is an online quick commerce platform operated by FRESH FRONTIER TECHNOLOGIES PRIVATE LIMITED, specializing in the delivery of certified organic fruits, vegetables, groceries, and natural products. We focus on fast deliveries (typically 30-60 minutes) in select areas, primarily Pune and surrounding regions, to promote healthy and sustainable living.
To place an order, create an account or log in, browse our product categories, add items to your cart, enter your delivery address, and proceed to checkout. Select your payment method and confirm. You'll receive real-time updates via email, SMS, or the app.
Yes, we source products from suppliers who claim compliance with organic standards like NPOP (National Programme for Organic Production) in India. While we strive for quality, we rely on supplier certifications and do not independently verify each item. Product descriptions indicate organic status.
We currently deliver in Pune and select surrounding areas in Maharashtra. Enter your address at checkout to confirm eligibility. Deliveries are aimed at 30-60 minutes, but may vary due to traffic, weather, or demand. We operate during business hours (typically 8 AM to 10 PM IST).
We accept credit/debit cards, UPI, net banking, digital wallets, and cash on delivery (where available). All payments are processed securely through third-party gateways.
We accept credit/debit cards, UPI, net banking, digital wallets, and cash on delivery (where available). All payments are processed securely through third-party gateways.
e to the perishable nature of organic products, returns are limited to damaged, defective, or incorrect items reported within 2 hours of delivery. Contact us with photos and details for review. Refunds are processed within 7-10 business days to your original payment method. Full details are in our Refund & Return Policy.
Yes, delivery is free for orders above a specified minimum value (e.g., INR 500, as shown on the site). Orders below this may incur a nominal delivery fee, displayed at checkout.
Once your order is confirmed, track it in real-time via the website, app, or through SMS/email notifications. You'll see updates from preparation to delivery.
While guest checkout may be available for some orders, creating an account is recommended for faster checkouts, order history, saved addresses, and personalized recommendations. It's free and secure.
You can reach us via email at frontierfresh1@gmail.com, phone at 8676864772, or through the "Contact Us" form on the website/app. Our support team is available during business hours for queries, grievances, or assistance. For detailed complaints, refer to our Grievance Policy.
